At Trading’s Nerd, we value your trust and strive to provide the best possible learning experience through our webinars, courses, and community. This Refund & Cancellation Policy outlines the terms under which refunds or cancellations may be considered.
1. General Policy
- All payments made towards our webinars, courses, or subscription services are non-refundable.
- Once a payment is completed, cancellation is not possible except as outlined below.
- Please review all course details, offers, and terms carefully before making payment.
2. Cancellations
- Cancellation requests for a webinar or course registration will not be entertained once payment has been made.
- For subscription-based services (e.g., monthly plans), you may choose not to renew for the next cycle. However, no refunds will be issued for the current billing cycle.
3. Refunds
Refunds may be issued only under the following circumstances:
- Duplicate Payment – If you are accidentally charged twice for the same course or subscription, the extra payment will be refunded.
- Technical Error – If a transaction fails but the amount is deducted from your account, and access is not provided, the deducted amount will be refunded after verification.
- Service Unavailability – In the unlikely event that we cancel or do not deliver a scheduled course or webinar, we will process a full refund.
Note: No refunds will be provided for change of mind, incomplete attendance, or failure to utilize the service after registration.
4. Refund Processing
- Eligible refunds will be processed within 7–10 business days after verification.
- Refunds will be credited to the original mode of payment (e.g., bank account, UPI, card, wallet).
- Refunds will be processed after deducting internet handling charges, payment gateway fees, and platform charges, which are applicable to all online bookings.
5. Payments & Access to Services
- All fees for our courses, webinars, subscriptions, and related services must be paid in full before access is granted.
- If you have made only a partial or initial payment (including booking amounts, advance fees, or payments through installment/EMI plans), you will not be provided access to recordings, course materials, live sessions, or any purchased services until the final payment has been cleared.
- We are under no obligation to provide you with any access, benefits, or deliverables of the program until the complete payment is received.
- Failure to complete payments within the agreed timeline may result in suspension or cancellation of your enrollment without any refund of the amount already paid.
6. Contact Us
For any refund or cancellation queries, please contact us at:
Trading’s Nerd
📧 Email: support@tradingsnerd.com
📞 Phone: +91-8200727950